Quick Start

Category: Payment

How can you collect the gold after purchased?

How can you collect the gold after purchased? You can meet up at Hong Kong Hung Hom area. 无法寻找到您需要的内容？ 留下您的联系方式，我们的专业团队会在尽快与您联系。

If I want to exchange in a large sum, what to do?

If I want to exchange in a large sum, what to do? Yes, it is possible. But it is recommended to make an appointment with our Customer Services in advance. 无法寻找到您需要的内容？ 留下您的联系方式，我们的专业团队会在尽快与您联系。

Can I use Binance or OKX online transaction?

Can I use Binance or OKX online transaction? Currently, Doo Payment does not have an account with any online trading account such as Binance or OKX. However, we can transfer it to the client’s Binance wallet. 无法寻找到您需要的内容？ 留下您的联系方式，我们的专业团队会在尽快与您联系。

Can I do exchange services in Face-to-face transaction?

Can I do exchange services in Face-to-face transaction? We are very sorry, Doo Payment do not accept face-to-face transaction for the time being, except for client’s self-pickup. 无法寻找到您需要的内容？ 留下您的联系方式，我们的专业团队会在尽快与您联系。

Can I use different name for receiving account?

Can I use different name for receiving account? If the payment account and the receiving account are from different names, you need to provide the KYC information of both person. After passing the KYC review, we will assist on the payment. 无法寻找到您需要的内容？ 留下您的联系方式，我们的专业团队会在尽快与您联系。

What is Doo Payment’s Crypto Currency wallet?

What is Doo Payment’s Crypto Currency wallet? Doo Payment accept Cryptocurrencies: BTC, USDC and USDT. While for currency USDT, we are able to accept network chain of TRC20 and ERC20. If you need Doo Payment’s receiving wallet address, you may ask our Customer Services for assistance. 无法寻找到您需要的内容？ 留下您的联系方式，我们的专业团队会在尽快与您联系。

How can I know the exchange rate?

How can I know the exchange rate? If you are a new client, you may consult Customer Services for today’s exchange rate.​ If you are an existing client, you may consult Customer Services in the communication group to learn about today’s exchange rate. 无法寻找到您需要的内容？ 留下您的联系方式，我们的专业团队会在尽快与您联系。

How long does the exchange would take?

How long does the exchange would take? After the KYC information is collected, compliance department will be reviewing the KYC. The review time is 1-2 working days. The transaction will be carried out only after the review is passed, client’s receiving account will be received and the payment slip will be provided within 1 working […]