Does the exchange application form need to be resubmitted for every time application? Or just submit it once, and then don’t need to submit it again?

Does the exchange application form need to be resubmitted for every time application? Or just submit it once, and then don’t need to submit it again? This form only needs to be submitted once. If there are any changes later, you may send email to [email protected] to inform our Customer Services for assistance. 无法寻找到您需要的内容? 留下您的联系方式,我们的专业团队会在尽快与您联系。

What kinds of documents required for source of funds?

What kinds of documents required for source of funds? You may need to provide bank statement of the client’s payment account. (CNY – other currencies): Due to the strict risk control of RMB banks, RMB payers must provide proof of the source of funds in RMB or bank statements of the fund source account to […]

Can KYC documents could provide in B&W (Black and White)?

Can KYC documents could provide in B&W (Black and White)? For personal ID and passport are required to be in color. 无法寻找到您需要的内容? 留下您的联系方式,我们的专业团队会在尽快与您联系。

How long does the KYC review required?

How long does the KYC review required? After the KYC information is collected, it will be transferred to the Compliance department for review. The review time is 1-2 working days. 无法寻找到您需要的内容? 留下您的联系方式,我们的专业团队会在尽快与您联系。

How to open Corporate account?

How to open Corporate account? For Corporate account, the KYC information required are: Company information related document; USDT receiving wallet / bank account number; Details / Register of Director(s) and Shareholder(s). While, additional documents to be obtained if required are: Identification of all Director(s), and Shareholder(s) who holds shareholding or ownership interest of more than […]

How to open Personal account?

How to open Personal account? For Personal account, the KYC information required are: Personal ID (National Registration Identity card / Valid Passport / Driving License); USDT receiving wallet / bank account number; Source of Fund documents (e.g. bank statement, salary slip, income statement). While, additional documents to be obtained if required are: Proof of Address; […]